Mandarin Oriental, Singapore is looking for a Banquet Operations Executive to join our F&B team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
As Banquet Operations Executive, you will be responsible for the following duties:
Communicate with respective Event management Manager / Executive to fully understand guests’ requirements
Ensure that all function rooms are set up in accordance to the Banquet Event order
Engage and coordinate with the meeting organizers to ensure that all pre-requested, including last minute requests are handled appropriately
Ensure guest needs and expectations are met by providing an efficient and professional service
Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized
Administer post function report after each function by identifying any problems and suggesting solutions to the Director of Banquets
Ensure cleanliness of function rooms and banquet areas at all times
Ensure that all MOHG standards; MbMO, LRA, LQE and FLHSS&E are constantly monitored
Handle adhoc special projects and assignments as assigned by Director of Banquet Operations
As Banquet Operations Executive, we expect from you:
Able to do shift work and work on weekends (5 day work week)
Service-oriented team player with excellent interpersonal and communication skills
Able to multi-task and work under pressure in a fast pace environment
Communicates with fluency in English
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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