Mandarin Oriental, Singapore is looking for a Assistant Restaurant Manager to join our F&B team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
As Assistant Restaurant Manager, you will be responsible for the following duties:
Conduct outlet briefings
Ensure that outlet logbooks are up to date
Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
Establish and mantain a monthly training plan according to the standards required
Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
Ensure that the restaurant is staffed according to operational needs at all times
Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
Handle all guests’ requests and complaints politely, promptly and professionally
As Assistant Restaurant Manager, we expect from you:
Able to do shifts and work on weekends, 5 day work week
Service-oriented team player with excellent interpersonal and communication skills
Able to multi-task and work under pressure in a fast pace environment
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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