MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

MANDARIN ORIENTAL, MUNICH

A five-star hotel in the heart of the Old Town, Mandarin Oriental, Munich is a luxury retreat with timeless appeal. Offering an enticing blend of luxury, comfort and style, our extensive facilities, excellent service and beautiful rooms can’t fail to delight. Located in a quiet street, Mandarin Oriental, Munich is a five-star luxury hotel, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

JOB DESCRIPTION

• Coordination and support on all shifts

• Ensuring that shifts run smoothly

• Assisting the front office manager in the preparation of duty and vacation schedules

• Ensuring good and effective collaboration with all departments

• Preparing and conducting meetings and team briefings

• Deputy for the Front Office Manager / Night Manager in case of absence

YOUR PROFILE

• Completed vocational training in the hotel industry

• Practical work experience at the Front Office and/or in guest services as well as first management experience, preferably in the luxury hospitality

• Friendly appearance as well as strong service orientation, discretion and empathy

• Entrepreneurial thinking and acting

• Structured and independent way of working

• Ability to work in a team and good conversation skills

• Very good MS-Office skills

• Excellent communication skills in German and English, other languages are advantageous

YOUR BENEFITS:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

• A variety of social colleague and community activities

• Guaranteed additional Vacation Day on the Day of Your Birthday and one additional vacation day for every 5 years of service

• EUR 2000 net for new Colleague Recommendations