Mandarin Oriental Muscat is looking for an Assistant Engineering Manager to join our Engineering team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

Scope of Position

The Assistant Manager- Engineering is responsible for the daily operation of the engineering department and for ensuring that the department is operated in the safest and most efficient manner. The Assistant Manager- Engineering will assume the responsibilities of the Chief Engineer during his absence.

1. Departmental 

• Manages all corrective and preventive maintenance work through the Computerized Maintenance Management System.
• With the Maintenance Team, reviews the backlog report, work schedules, preventive maintenance plans and other reports produced by the Facility Planner. Ensures that the work can be done efficiently and within the standards of the hotel.
• Reviews preventive maintenance tasks and yearly work schedules for all equipment and that they are updated on a regular basis taking into consideration revised regulations from Local Authorities, revised Corporate Standards as well as input from Engineering Team.
• Takes accountability in establishing the following key programs in engineering department as per MOHG standards.

1a. Guest Room Preventive Maintenance - To implement a comprehensive PM programme and to maintain records for monthly, Quarterly, Six Monthly and Annual Preventive Maintenance.

Key performance Indicator – PM % completion, Mystery Audit scores.

1b. Public Area Maintenance - To implement a comprehensive PM programme for PA maintenance and to maintain records for monthly, Quarterly, Six Monthly and Annual Preventive Maintenance.

Key performance Indicator – PM % completion, Mystery Audit scores

1c. HOH Area Maintenance - To implement a comprehensive PM programme for HOH maintenance and to maintain records for monthly, Quarterly, Six Monthly and Annual Preventive Maintenance.

Key performance Indicator – PM % completion, Mystery Audit scores

1d. Landscaping maintenance - To implement PM programme for Landscaping and to maintain records for monthly, Quarterly, Six Monthly and Annual Preventive Maintenance.

Key Performance Indicator – FLHSSE- Mystery Audit scores

1e. Operational Project execution – To carry out operational project as per MOHG standard.

Key Performance Indicator – Project tracker compliance

• To perform any other reasonable duties as required by the Assistant Chief Engineer / Director of Engineering.
• Takes an active part in the Emergency Response Team and is responsible for the follow-up on operational as well as technical matters related to the Hotel Emergency Procedures.
• Maintains the records, reports, and documentation of all preventive maintenance activities.
• Ensures that all engineering areas are maintained in a clean and safe manner.
• Contributes with ideas in finding solutions for daily operational issues within the complete Engineering Department.
• Maintains a good relationship with Guests, other Departments, and fellow Technicians through the consistent display of outstanding LQE skills.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.