The Mandarin Club Officer
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Position: The Mandarin Club Officer (Full time #539178 )
Property / Office: Mandarin Oriental, Hong Kong
Location: Hong Kong, China
As a The Mandarin Club Officer in Mandarin Oriental, Hong Kong , you will be responsible for
Deliver a delighted The Mandarin Club experience to our guests
Provide check-in and check-out services for guests in a professional manner
Assist in F&B operation of the Club Lounge
Maximize the Guest Loyalty and Guest Satisfaction in daily operation
Ensures Legendary Quality Experience (LQE) standards are fully implemented, maintained and executed to meet and exceed guests’ expectations
Ensures the beverage and self-service stations are properly set with sufficient stocks
Maintain accuracy of guest database input for the use of the hotel group
Requirements:
University graduate with Hotel Management degree
Related working experience in hotel / Club Lounge
Fluent in both written and spoken English, Mandarin and other foreign language literacy is a plus
Excellent organisational and communication skills
Ability to multi-task and work as a team
Basic computer and typing skills
Dynamic and energetic
Advertised: 27 Apr 2024 China Standard Time Applications close: 31 May 2024 China Standard Time
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