Sales Manager
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Position: Sales Manager (Full time #539112 )
Property / Office: Mandarin Oriental, Lago di Como
Location: Lake Como, Italy
Duties and responsibilities:
Support MOHG philosophy and culture daily to ensure guests’ satisfaction and the achievement of our Mission
Analyze local market trends and develop new business leads
Handle and qualify the proposal and follow-up of transient, group and banqueting enquiries and actively engage with clients to maximize the conversion of business
Ensure a “sales approach” in every lead, customizing offers and ensuring that a luxury and positive attitude is always guaranteed
Participate in external sales appointments, trips, fairs and tradeshows when relevant for the specific market segment
Participate in local events and sales calls, including property site inspections
Demonstrate proactivity to bring back former clients and acquire new ones
Follow internal financial policies, managing and verifying client payments and outstanding balances
Use systems to pull out reports and analyze figures and data consistently
Enrich the existing database, ensuring time efficiency and data accuracy as per MOHG policies
Attend daily departmental meetings
Meet the objectives as set by the Company
Communicate and cooperate with all departments as required across the hotel and the whole Company
Follow company grooming policies
At least a 2-years experience in a similar position within the luxury hospitality industry
Fluent in English and Italian. Other languages are considered a plus
Creative thinking and bespoke approach to guests’ requests and needs
Strong time-management skills
Good knowledge of Microsoft Office Package
Charming and dynamic approach to clients and colleagues
Problem-solving attitude
Strong presentation skills
Energetic, dynamic and enthusiastic
Available to flexible hours
Available to travel (local and international)
Advertised: 16 Apr 2024 W. Europe Daylight Time Applications close:
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