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Bellman / Facchino - Season 2024

Apply now Position: Bellman / Facchino - Season 2024 (Full time #538274)
Property / Office: Mandarin Oriental, Lago di Como
Location: Lake Como, Italy

Duties and responsibilities: 
  • Assist guests with car doors upon their arrival 

  • Offer guests a warm “Welcome” and a sincere “Farewell” 

  • Able to exert physical effort in placing, removing and transporting guest luggage 

  • Deliver upon check-in and remove luggage upon check-out from guests’ rooms 

  • Handle luggage promptly and safely 

  • Maintain the cleanliness of the driveway and entrance 

  • Handle delivery and storage of guests’ items and baggage 

  • Park safely the guests’ cars in the resort’s parking lot 

  • Check arrival and departure reports to anticipate the guests’ needs 

  • Be familiar with the room’s products and services that are offered, including IT equipment 

  • Perform Mandarin Oriental’s standards in accordance with Legendary Quality Experience’s principles 

  • Perform all the duties as deemed appropriate by management 

  

Requirements:

  • Fluent in both Italian and English 

  • Minimum of 1-year-experience in a 5-star luxury hotel 

  • Valid Driving Licence 

Advertised: W. Europe Standard Time
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