Chinese Restaurant Manager 中餐厅经理
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Position: Chinese Restaurant Manager 中餐厅经理 (Full time #537544 )
Property / Office: Mandarin Oriental Qianmen, Beijing
Location: Beijing, China
Monitor and ensure smooth operations of the sections appointed (restaurants / banquet / beverage - as applicable).
Maintain consistency in quality of food / beverage / service / cleanliness of sections appointed.
Constantly obtain customer feedback during operations to ensure satisfaction.
Proper and tactful handling of verbal complaints from customers.
Ensure effective communication within sections appointed and with other divisions.
Conduct / attend F&B divisional and departmental meetings as required.
Recommends improvements in all aspects of their appointed sections as appropriate.
Update the log book for respective section and submit to division head daily.
Ensure that staff are aware of and applies the procedures concerning hotel fire and life safety / emergency procedures
Ensures that staff applies the necessary precautions with regards to the hotel food safety and hygiene standards (refer to SLIM standards indicated in the F&B Intranet).
Reviews guest feedback / critique forms / outlet log books on operational issues / P&L statement in order to: - Implement measures for improvement in food / beverage / service - Identify training required (e.g. up-selling Skills).
Advertised: 08 May 2024 China Standard Time Applications close: 31 Jul 2024 China Standard Time
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