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Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.
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Position Property / Office Closes
Reservations Services Agent Doha, Qatar
As a Reservations Services Agent, you are responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice, recognizing and anticipating individual guest needs while ensuring a complete follow up. Reservations Services Agent will assist our guests and colleagues in emergency by distributing our emails, alerts, and messages in timely manner. You will be responsible to maintain effective communication on all reservations made (including Rooms, Food and Beverage and Spa) to ensure smooth and efficient service delivery.
Reservations & PBX Agent (m/w/d) Luzern, Switzerland
Are you ready to join a world of Fans?  We are looking for a talented Reservations & PBX Agent to join the Mandarin Oriental Palace, Luzern Team with immediate effect! *** Sind Sie bereit für eine neue Herausforderung? Wir suchen ab sofort einen/eine talentierte/n Reservations & PBX Agent für das Mandarin Oriental Palace, Luzern!
Reservation Supervisor Marrakech, Morocco
We are looking for a Reservation Supervisor to create the perfect reservation experience for our Guests and lead the team to deliver the highest standards.
Reservation Agent Marrakech, Morocco
We are looking for an enthusiastic Reservation Agent to be the first point of contact for our guests and to represent our beautiful Resort.
Reservations Agent Barcelona, Spain
We are looking for a Reservations Agent for our hotel
Restaurant Reservations / レストラン予約 Tokyo, Japan
館内の10箇所のレストラン、ラウンジ、バー、などでのお食事の予約のお電話をお受けいただくお仕事です。 ファインダイニングやホテル最上階に位置しご朝食からご夕食までご提供するオールデイダイニング、優雅なラウンジなどバラエティ豊かな美食を提供しております。 「レストラン予約」はお客様からのお問い合わせやご予約のお手配をして頂くお仕事です。 This position is to arrange the booking of the restaurant such as 10 kinds of restaurants, lounge and bars for the guests. Both Japanese and English are needed in the business level, as well as PC skill. We are looking for Restaurant Reservations Manager and Restaurant Reservations Agent.
Reservation Agent Prague, Czech Republic
At Mandarin Oriental Hotel Prague we are looking for a dedicated and customer-focused individual to join us as a Reservation Agent. Are you passionate about delivering exceptional guest experiences? Would you like to work in an attractive international environment of a luxury hotel with a strong company culture? If so, this role would be perfect for you!
Reservation Supervisor 预订部主管 Beijing, China
The Reservation Supervisor is responsible for, but not limited to, the reservation operations: including reservation, date control and related activities. The Reservation Supervisor should also contribute to the overall life and success of the hotel in terms of supporting other departments, sharing initiatives and marking positive contributions towards the hotel achieving success in all areas of its operation and delivering luxury service.
Reservation Assistant Manager 预订部副经理 Beijing, China
The Reservations Assistant Manager will provide supervision, direction and leadership in the Reservations Department in accordance with the objectives, performance and quality standards established by the hotel.
Agent de réservations CDD (H/F) Paris, France
Vous souhaitez mettre votre talent et votre expérience au service d’un Palace Parisien moderne emblématique ? Mandarin Oriental, Paris incarne l’esprit du Paris d’aujourd’hui et de demain. Cette oasis de tranquillité vibre au rythme de la mode et de la création artistique, sublimée par le service légendaire du groupe Mandarin Oriental. L'Hôtel compte 135 chambres, le Restaurant Le Camélia, le Bar 8, ainsi que l’un des plus l’un des plus beaux et des plus vastes Spas parisiens. Would you like to put your talent and experience to work in an iconic modern Parisian Palace? Mandarin Oriental, Paris embodies the spirit of the Paris of today and tomorrow. This oasis of tranquility vibrates to the rhythm of fashion and artistic creation, sublimated by the legendary service of the Mandarin Oriental group. The hotel boasts 135 rooms, Restaurant Le Camélia, Bar 8 and one of the most beautiful and extensive Spas in Paris.
Reservations Agent Istanbul, Turkey
We are looking for a Reservations Agent to join our Team at Mandarin Oriental Bosphorus, Istanbul.
Reservations Executive London, United Kingdom
We’re looking for a Reservations Executive to join our iconic Reservations team. 
Reservation Sales Agent Bangkok, Thailand
For more than 147 years, travellers have followed the Chao Phraya River to stay at the legendary Mandarin Oriental, Bangkok. A luxury five-star hotel in one of the world’s most exciting cities, we enjoy a reputation for style, service and excellence. A haven of calm on the banks of the river, Mandarin Oriental, Bangkok is a truly remarkable hotel. This iconic hotel has reopened the River Wing following the largest renovation in our 147-year history. This stunning transformation has further enhanced the accommodations and facilities in our iconic hotel, while maintaining our classic, Thai-influenced elegance and unique resort style.
Reservations Agent Istanbul, Turkey
We are looking for a Reservations Agent to join our FANtastic Team at Mandarin Oriental Bosphorus, Istanbul.
Reservation Agent 预订文员 Sanya, China
Handle basic operations of the department, mainly reservations that come in various forms such as telephone, facsimile, GDS, Brand Web and Voice, etc.; SMS / Delphi data input and preparation of various reports. And take the PABX call 处理部门的基本业务，主要是电话、传真、GDS、品牌网、语音等各种形式的预订；SMS/Delphi数据输入和各种报告的编写，并接听总机电话。

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