Scope of Positing and Responsibilities

1. To develop maximum opportunities to generate sales volume with a view of exceeding Budget expectations for room, all F&B related sales and hotel recreational facilities to the leisure market.
2. Account Management and Business Development for all Market Segments that have been assigned by Director of Sales and Partnership Marketing
3. To develop, implement and evaluate marketing opportunities in the leisure market for the hotel.
4. Able to provide timely responses, immediate communication to the properties, and develop professional long-term business relationship.
5. Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
6. To represent hotels in various events and functions which could benefit relationships with the local community with a view of increasing business volumes at the hotel.
7. To be responsible for prospecting for new business, while maintaining and nurturing old customers and accounts. Set goals for their activities each week or month by which type of activity they will be doing
8. Proactively reaches out to organizations, associations and companies that may require hotel rooms and/or meeting space for conferences and events.
9. To prepare daily sales calls and activities and ensure up-to-date reports are input into Sales systems.
10. To develop and carry-out direct sales activities both on and off the property in conjunction with the Director of Sales and Partnership Marketing, Director of Commercial Strategy and maintaining a high level of exposure for the hotel.
11. To guide operational staff in handling specific markets preference and behavior.
12. To work closely and enthusiastically with other Department Heads to ensure teamwork and a smooth and efficient operation of the hotel.
13. To recommend improvements in hotel operations where there are opportunities for improving service levels, increasing revenues, or reducing costs.
14. To perform any other reasonable duties as required by the Department Head from time to time.

Qualifications and Requirements:-

• A minimum of 5 years in a luxury brand marketing leadership position.
• Knowledge of luxury TMCs, wholesalers, travel agents, and other responsible market segments.
• Excellent presentation and proactive communication skills in both verbal and written in English and Chinese. 
• High flexibility and ability to work under pressure.
• Candidate will require authorisation to work in Thailand.