Public Area Supervisor 公共区域主管
今応募する 職種番号 539790
雇用形態 フルタイム
ホテル名: Mandarin Oriental Qianmen, Beijing
勤務地 Beijing, China
部署: ハウスキーピング, Supervisory
- Ensure customer satisfaction from arrival to departure in accordance to standards and procedures manual and the Legendary Quality Experience (LQE)
- Promote and recognize opportunities to provide guest service above and beyond all expectation
- Monitor correct handling of all guest requests
- Perform daily inspection all public areas, corridors and back of house areas, to ensure that the highest standards are met.
- Monitor progress; ensure completion of public areas always referring to events going on in the hotel.
- Respond to guest questions. Provide guest assistance, direction and information as requested.
- Conduct daily communication meetings with Public Area Attendants to ensure that all guest special requests are met.
- Perform line level functions in emergency situations, ERT member.
- Motivate, train, supervise, evaluate and discipline all Public Area Attendants.
- Follow and implement the daily and weekly planned assignments given by the Executive Housekeeper.
- Perform administrative duties such as reviewing banquet functions, public area cleaning schedules and engineering requests.
- Maintain an ongoing Safe & Sound program in your designated area.
- Perform any tasks as assigned by the Management
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募集掲載開始 China Standard Time
募集終了予定 China Standard Time
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