Responsibilities:

• To create the first positive impression on the guest by greeting them in a warm welcoming manner by name addressed
• To contribute a high level of service in accordance with the Hotel’s standards as prescribed in the standards operation manual
• To perform quality massage therapies and body treatment prescribed in standards training manual
• Ensure all equipment associated with service function at all times
• To be able to answer all questions related to service and identify to benefit or advantage of treatments required for the guests
• To participate in a new training and refreshing program as required
• To update the therapist logbook
• To complete all assignments stated by deadlines with the Assistant Spa Manager, Spa Director, or Supervisors guidelines
• To have a complete understanding of adhering to the hotel’s policy and procedures
• To have a complete understanding of and  adhere to the hotel’s policy and procedures
• To report for duty punctually and wear the correct uniform with the name badge at all times
• To carry out the other duties as assigned by the management team
• To establish good relationships and rapport with the guests and colleagues
• To ensure the cleanliness and hygiene in work areas

Skills and requirements:

• High school Diploma or Degree or suitable equivalent
• 2-year experience in related job
• Previous experience in the same role in a luxury hotel is preferred
• Well-groomed, professional appearance
• Physically agile, and able to stand for extended periods