Responsibilities

• Ensure productivity, quality of products and services are delivered to the guest.
• To continuously innovate/create new ideas to remain competitive in the market.
• To focus on guest needs and deal with them promptly and efficiently. 
• Demonstrate a thorough knowledge of Food and Beverage products and promotions.
• Ensure grooming and hygiene standards are implemented and fully adhered to.
• Willingness and ability to sell or influence others through suggestive selling.
• Assess customers’ needs and preferences and provide recommendations/suggestions
• Willingness to handle cash transactions as part of overall cashiering duties
• Report all financial transaction and sales reports as per set procedures.
• To ensure operations checklist are used and served its purpose for a smooth operations
• Flexibility to work in other outlet or new assignment in order to meet the business demands.
• In addition flexible in working hours and days as per business requirement where and when overtime is requested by the management.

Key Competencies & Requirement

• A minimum of 1-year experience in Food and Beverage Operations; catering and resort experience is preferred.
• Engaging and approachable personality
• Excellent communication skills
• Knowledge/familiarity in Micros is a plus