Hostess
Odpovězte nyní Pozice č.: 539276
Typ práce Plný úvazek
Značka: Mandarin Oriental, Jakarta
Lokace: Jakarta, Indonésie
Oddělení: Jídlo a nápoje, Non-Management (Experienced)
- Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
- To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests
- To greet, escort and seat the guests in a friendly, professional, and courteous manner.
- To maintain cleanliness and presentation of the restaurant entrance and its surrounding
- To maintain cleanliness, presentation, and stock of the restaurant menus
- To maintain sufficient stock of stationeries
- To take every reservation in a friendly and professional manner
- To follow up any special requests related to reservation
- To assist the Restaurant Manager in controlling the flow of the guests
- To ensure that guests are seated according to their requirements
- To liaise with the managers regarding any relevant guest requirements
- To make sure enough stock of Newspapers and Magazines
- To wish all guests “Farewell” upon conclusion
- Log in any information about special requirements, preferences from the guests and use it to give the special touch to the service
- To collect and updating Guests’ database
- To update Restaurant Manager about daily and upcoming reservation, especially with special event. i.e. Banquet event
- To maintain a clear record about past reservations
- Responsible for cash float and cashiering
- To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Jakarta/Group generally
- To maintain all Hotel’s assets
Inzerováno od: SE Asia Standard Time
Inzerováno do: SE Asia Standard Time
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