The Group:

Mandarin Oriental Hotel Group (MOHG) is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

The Hotel:

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. Located in Columbus Circle’s Deutsche Bank Center, Mandarin Oriental, New York is in an idyllic location just steps away from world-class dining, shopping and entertainment, including the Broadway Theater District, Lincoln Center, Central Park, Jazz at Lincoln Center and the shops of Columbus Circle.

Duties and Responsibilities

1. Guest Floor Cleanliness and Tidiness:

• Cover all floors assigned to and ensures that the hotel cleanliness standards are maintained in all areas of responsibility.
• Maintain the general upkeep of assigned section of guest floors.
• Recognize and report all missing, damaged or sub-standard furniture, fixtures and equipment.
• In assigned guest floors is responsible for all furniture moving, wall washing, drapes up and down, delivery of any guest requests, shampooing, buffing and spot cleaning, interior window and mirror cleaning and high dusting.
• Maintain the cleanliness of guest foyers and corridors by performing wall washing, vacuuming, dusting of crown molding, millwork, baseboards and cleaning of all light fixtures including ceiling fixtures.
• Perform general cleaning as scheduled.
• Keep emergency stairwells and service landings in order and remove excessive soiled linen or garbage.
• Rotate mattresses according to the pre-determined schedule.
• Move and remove furniture in guest related as well as office space.
• Perform special tasks assigned by managers, e.g. shampooing and general cleaning of offices, use of floor machines in back of the house areas and service landings.
• Maintain vacuum cleaners and other equipment by cleaning up, changing bags and belts regularly.
• Operate all floor maintenance equipment efficiently
• Supports room attendant in maintaining correct supplies and linen pars in closets and delivery of these supplies to the floors if needed.
• Deliver clean linen to all guest floors’ closets.
• Vacuum, spot clean / shampoo of all guest hallways.
• Polish and maintain all guest elevators tracks.

 NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company.  Employees or applicants should direct requests for accommodation to Director of Human Resources.

Rate: $28.40 to $37.87 per hour