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MOGZH - 信息技术及通讯助理 IT&T Assistant

Apply now Position: MOGZH - 信息技术及通讯助理 IT&T Assistant (Full time #539352)
Property / Office: Mandarin Oriental, Guangzhou
Location: Guangzhou, China

Executive Summary

Day to Day Colleague IT Support. Second Line Guest Support. Weekend Support Colleague (if applicable)

IT Support

Daily Guest & Colleague Support

Assist with IT Routine Task List (38)
IT Issue Troubleshooting

Audio Visual

Audio Visual Dedicated Services & Support

Coordinating and executing preventive maintenance

Support IT Related for Meetings & Events

Project Management

Project Tasks Follow Up

Cyber Security and Compliance

Security Operation Tasks Follow Up

执行概要

日常同事信息技术支持。第二线客户支持。周末支持同事（如适用）

信息技术支持

每日客户与同事的信息技术支持
协助执行信息技术常规任务清单（共38项）
信息技术问题的故障排除

音视频

提供音视频专业服务与支持.
协调并执行预防性维护工作
为会议和活动提供信息技术支持

项目管理

跟进项目任务

网络安全与合规性

• 跟进安全运营任务

Advertised: 07 May 2024 China Standard Time
Applications close: 06 Sep 2024 China Standard Time

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Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

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Position	Property / Office	Closes
MOGZH - 信息技术及通讯助理 IT&T Assistant	Guangzhou, China	6 Sep 2024
The hotel IT&T Assistant is similar to the IT&T Supervisor role and provides additional support to the hotel IT Manager on the day-to-day IT support within the hotel they are based in. This includes, but not limited to first line colleague support, second line guest support, IT hardware and software maintenance tasks, system event alert rectifications and routine task management. The IT Assistant is an additional resource for the hotel on all IT and AV support issues (proactive and reactive). The IT Assistant is not limited to the weekday presence as with the Director of IT&T and IT&T Manager. The IT Assistant role can provide additional support to the IT&T Manager for extended support hours during weekdays or weekends. 酒店IT助理的职位与IT主管的职责相似，为酒店IT经理提供日常信息技术支持的额外帮助。这包括但不限于一线员工支持、二线客户支持、信息技术硬件和软件的维护任务、系统事件警报的纠正以及常规任务的管理。 IT&T助理是酒店在所有信息技术和音视频 (AV)支持问题上的额外资源（包括主动和被动支持）。与IT&T总监和IT&T经理仅限于工作日的工作不同，IT&T助理的职位可以为IT&T经理提供扩展的支持时间，无论是在工作日还是周末。

Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

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CURRENT OPPORTUNITIES

Position	Property / Office	Closes
MOGZH - 信息技术及通讯助理 IT&T Assistant	Mandarin Oriental, Guangzhou	6 Sep 2024
The hotel IT&T Assistant is similar to the IT&T Supervisor role and provides additional support to the hotel IT Manager on the day-to-day IT support within the hotel they are based in. This includes, but not limited to first line colleague support, second line guest support, IT hardware and software maintenance tasks, system event alert rectifications and routine task management. The IT Assistant is an additional resource for the hotel on all IT and AV support issues (proactive and reactive). The IT Assistant is not limited to the weekday presence as with the Director of IT&T and IT&T Manager. The IT Assistant role can provide additional support to the IT&T Manager for extended support hours during weekdays or weekends. 酒店IT助理的职位与IT主管的职责相似，为酒店IT经理提供日常信息技术支持的额外帮助。这包括但不限于一线员工支持、二线客户支持、信息技术硬件和软件的维护任务、系统事件警报的纠正以及常规任务的管理。 IT&T助理是酒店在所有信息技术和音视频 (AV)支持问题上的额外资源（包括主动和被动支持）。与IT&T总监和IT&T经理仅限于工作日的工作不同，IT&T助理的职位可以为IT&T经理提供扩展的支持时间，无论是在工作日还是周末。

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