Front Office Supervisor 前厅主管
Apply now Position: Front Office Supervisor 前厅主管 (Full time #539367 )Property / Office: Mandarin Oriental Qianmen, BeijingLocation: Beijing, China
Create and strategise duties and responsibilities of Front Office colleagues and ensure that work processes are in a logical order
Ensure proper staffing at all times
Ensure that Legendary Quality Experiences, policies and procedures are properly understood and followed through
Perform all aspects of colleague and training functions, including hiring, performance appraisals, counselling, coaching, training, disciplinary actions
Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff
Ensure that the Legendary Service Training manual is continuously updated, maintained and used effectively
Perform any other reasonable duties as required by the Front Office Manager or the Rooms Manager.
To respond to changes in the Rooms function as dictated by the industry, company and hotel.
Ensure there is strong relationship and constant communication with the Housekeeping team.
To attend training sessions and meetings as and when required.
Perform any tasks as assigned by the Management
Advertised: 07 May 2024 Applications close: 31 Jul 2024
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