Reservation Agent
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Position: Reservation Agent (Full time #539227 )
Property / Office: Mandarin Oriental, Jakarta
Location: Jakarta, Indonesia
Major Responsibilities:
Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro actively suggested
Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained
Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices
Promote seasonal packages and current promotions to our guests
Ensure all other administrative duties are completed to Standard Operating Procedures for the Reservations Department
Participate in any projects as and when assigned by the department head
Perform any other reasonable duties as required by the department head
Advertised: 26 Apr 2024 SE Asia Standard Time Applications close: 31 May 2024 SE Asia Standard Time
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