SHIFT PATTERN (40 hours, 5 days per week) 

Mandarin Oriental Mayfair, London is looking for a Technician and Engineering Administrator to join The Engineering Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Mayfair, London is the newest jewel which has opened in the heart of Mayfair. It’s another world; an oasis of calm in the heart of the city, with the most attentive service. A world that’s all about our guests.

About the job

Based at the Mandarin Oriental Mayfair, London within the Engineering Team, the Technician and Engineering Administrator is responsible for overseeing the Engineering department through the completion of the daily assigned Engineering tasks.

As an Technician and Engineering Administrator at Mandarin Oriental Mayfair, you will be responsible for the following duties:

• To be responsible and diligently carry out the assigned maintenance tasks by the Engineering Manager (EM) and Chief Engineer (CE).
• To promote professionalism, adhere to policies and procedures as trained.
• To perform the assigned inspections, repairs, and maintenance for all building components as instructed by the CE or EM.
• To follow as trained all the health, safety and fire-life safety procedures and standards.
• To report to the Chief Engineer and Engineering Manager immediately of any unusual events that occur, whether it be in respect of the engineering operation, physical plant, or H&S matters.
• To provide input/feedback on specific work challenges.
• Liaise with service and call-out contractors including escorting contractors to the work area, discussing the work, and monitoring and signing off their work.
• To be responsible for retrieving and completing any allocated work orders as per policies and procedures through an automatic internal system Alice and Transcendent.
• To be responsible for reporting any discrepancies unsolved problems and newly observed engineering problems to the management as soon as possible.
• To adhere to and promote Mandarin Oriental Group Core Competencies.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Increased holiday entitlement with Length of Service, up to 33 days off
• Access to Hospitality Action’s Employee Assistance Programme

SUSTAINABILITY AT MANDARIN ORIENTAL

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

We're Fans. Are you?

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK.