Mandarin Oriental, Guangzhou is looking for a Spa Therapist to join our Spa team.

Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for crafting time-enriching experiences that transform the ordinary to the exception and guests to fans.

Located in Guangzhou’s Tianhe CBD and designed by tonychi studios, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include Two MICHELIN Stars Jiang by Chef Fei, MICHELIN-Selected Restaurant Ebony, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

About the job

Based within the Spa in Guangzhou, the Spa Therapist is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant fashion. The Spa Therapist reports to the Treatments Supervisor.

As Spa Therapist, you will responsible for the following duties:

• Be on time for appointments and thoroughly review appointments after completing each treatment.
• Always keep work area clean and neat.
• Follow all Standards and Procedures as taught by Treatment Supervisor.
• To ensure that a high standard of service is maintained throughout the Spa.  
• Maintain cleanliness and attention to detail in spa suites throughout shift.
• Have the ability to courteously interact and answer all spa and hotel related questions with guests.
• Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Spa Director.
• Perform all daily assigned spa therapist tasks.

As Spa Therapist, we expect from you:

• At least 2 years in a high-end Spa/Salon working experience.
• Possess a certificate required by the country’s law.
• Be able to communicate with guests in basic English.
• Be a team player.

Our Commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Competitive Benefits Package.

We’re Fans. Are you?

广州文华东方酒店现诚聘理疗师加入水疗中心团队。

你是否渴望成就卓越？是否期望与团队协作取得成功，彰显诚信与尊重，并肩负责任？是否秉持不断成长的信念？我们诚邀你一同不懈追求，卓尔不凡。

文华东方是一家屡获殊荣的酒店集团，拥有及管理全球享负盛名的酒店、度假酒店及酒店管理式住宅，遍布全球最受欢迎的目的地，并拥有强大的发展前景。文华东方酒店集团为宾客提供融合东方魅力的21世纪奢华体验，凭借打造全球多个备受瞩目的项目而日益受到广泛认可。最为人称道的是，文华东方酒店集团致力于打造丰盈时光的体验，将平凡转变为卓越，将宾客转化为粉丝。

广州文华东方酒店位于广州市天河中央商务区核心地段，由季裕棠设计师事务所设计，提供广州城中宽敞的客房体验。酒店的米其林二星粤菜餐厅江-由辉师傅主理、米其林指南入选餐厅悦铂尼、文华饼店和The Loft酒吧为宾客提供了丰富的餐饮选择。蝉联福布斯旅游指南五星水疗奖的水疗中心环境典雅舒适，是这座喧嚣都市中沉思遐想和探索发现的世外桃源。

关于职位

该职位位于广州文华东方酒店水疗中心，理疗师负责但不仅限于根据培训的手法提供专业、舒适的理疗项目。理疗师向理疗主管汇报。

作为理疗师，你将负责以下职责：

• 按时预约，并在完成每次治疗后彻底检查预约。
• 始终保持工作区域干净整洁。
• 遵循治疗主管的所有标准和程序。
• 确保整个水疗中心保持高标准的服务。
• 在整个轮班期间保持水疗室的清洁并注意细节。
• 能够礼貌地与客人互动并回答所有与水疗和酒店相关的问题。
• 将以专业人士的身份，以友好的商业态度履行职位要求或Spa总监指定的所有职责。
• 执行所有日常指定的水疗治疗师任务。

作为理疗师，我们期望你具备以下能力：

• 至少两年以上高端水疗/沙龙相关工作经验。
• 有法律承认的相关资格证书。
• 能与外国客人进行基本英文交流。
• 有团队精神。

我们对你的承诺

学习与发展：你的成功就是我们的成功。我们为你量身定制专属的学习与发展计划，助力你在职业生涯的各个阶段持续成长。

Mostay酒店入住福利：努力工作的同时，也需要适时放松。作为#MOfamily文华东方酒店集团的一员，无论你身在何处，都可以选择入住我们集团的酒店。MOstay福利为你及你的亲友提供酒店免费住宿和优惠房价。

员工健康：平衡工作与生活至关重要。我们关注你的身心健康，并在全球范围内为所有员工提供多种健康福利和康养体验。

退休计划：你的付出，我们定当回报。我们根据你的服务年限和职位，提供不同的退休计划。

极具竞争力的福利待遇。

We’re Fans. Are you?