Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

Maintains a high standard of personal hygiene and grooming at all times

To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out.

To be fully informed and aware about all information concerning Food and Beverage outlets and hotel facilities of Mandarin Oriental, Bodrum

Maintains a good knowledge of all hotel facilities and is able to answer guest questions in a quick, polite and helpful manner

Handles guest complaints or problems promptly, ensuring that any resolved / unresolved incidents are reported to the manager in a timely manner

Assist Guest courteously and efficiently.

Set up tables/ dining trolleys as per the standard.

Communicate with Kitchen for any guests’ special request and dietary requirements.

To prepare mise en place as required in their dining venue.

The colleague understands the job requirements and displays the technical skills and knowledge required to perform his/her job well and in line with the department standards.

Requirements

Reading, writing and oral proficiency in the English and Turkish languages.

Have a minimum of 1 years experience in similar position, preferably in luxury environment.