To prepare meeting proposals from all sources except those that originate from existing corporate accounts, from regions specifically assigned to other members of the sales team, or special meeting groups that may on occasion be assigned to another manager.
To follow-up all proposals and convert requests into confirmed business to achieve budget expectations for this Market Segment.
To handle the operations and and execution of all conferences and meetings handled by other sales staff once these have been confirmed.
To liaise with the Assistant F&B Manager on availability and pricing, with Group Services Manager on room requirements and with Food & Beverage, Chefs and operations department on requirements.
To issue Function Sheets and Group Memos prior to Group arrivals, chase deposits and rooming-lists.
To handle select catering functions as specifically assigned.
To liaise with Regional Sales Offices on all groups generated in their respective regions for their follow up and conversion.
To bid farewell on completion of event and ensure correct billing instructions are in place in line with the hotel’s credit policies and procedures.
To carry out show-arounds of hotel facilities and discuss all details pertaining to the event to include accommodation, menu selections, set-ups and additional requirements etc.
To attend weekly Food & Beverage, Catering and Sales meeting.
On event date, to meet & greet event organizers, inspect meeting area prior to event and introduce the Banqueting Operations Manager.
To maintain the Delphi database system up-to-date and ensure client information may be used for future targeting purposes.
To submit a weekly report outlining all business leads obtained and status.
To submit a monthly report to Synovate to obtain client feedback on event held at the hotel.
To perform any other reasonable duties as required by the Department Head from time to time.
Qualifications and Requirements:-
Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
Bachelor’s Degree in hotel management or relevant.
Minimum 5 years work experience in Sales & Marketing Department.
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