Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok, established in 1876, is a world-renowned luxury hotel on the Chao Phraya River. It features 331 rooms and suites, a unique selection of 15 restaurants and lounges and premier amenities, including a spa, sports centre, a daycare and a Thai cooking school. Listed on the Stock Exchange of Thailand in 1988, it is managed by Mandarin Oriental Hotel Group, with Italthai as a principal shareholder.

About the job

 As Senior Conference and Events Sales Manager, you will be responsible for the following duties:

• To prepare meeting proposals from all sources except those that originate from existing corporate accounts, from regions specifically assigned to other members of the sales team, or special meeting groups that may on occasion be assigned to another manager. 
• To follow-up all proposals and convert requests into confirmed business to achieve budget expectations for this Market Segment.
• To handle the operations and and execution of all conferences and meetings handled by other sales staff once these have been confirmed.
• To liaise with the Assistant F&B Manager on availability and pricing, with Group Services Manager on room requirements and with Food & Beverage, Chefs and operations department on requirements.
• To issue Function Sheets and Group Memos prior to Group arrivals, chase deposits and rooming-lists.
• To handle select catering functions as specifically assigned.
• To liaise with Regional Sales Offices on all groups generated in their respective regions for their follow up and conversion.
• To bid farewell on completion of event and ensure correct billing instructions are in place in line with the hotel’s credit policies and procedures.
• To carry out show-arounds of hotel facilities and discuss all details pertaining to the event to include accommodation, menu selections, set-ups and additional requirements etc.
• To attend weekly Food & Beverage, Catering and Sales meeting.
• On event date, to meet & greet event organizers, inspect meeting area prior to event and introduce the Banqueting Operations Manager.
• To maintain the Delphi database system up-to-date and ensure client information may be used for future targeting purposes.
• To submit a weekly report outlining all business leads obtained and status.
• To submit a monthly report to Synovate to obtain client feedback on event held at the hotel.
• To perform any other reasonable duties as required by the Department Head from time to time.

As Senior Conference and Events Sales Manager, we expect from you: 

• Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
• Bachelor’s Degree in hotel management or relevant.
• Minimum 5 years work experience in Sales & Marketing Department.
• Proficiency in English and in Computer skills.
• Possess good leadership skills.
• Good communication and interpersonal skills.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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