• This position is to maintain the safety and security of hotel guests, colleagues and their properties • Effectively communicate upward, downward and laterally • Perform daily administration of hotel’s key control programme • Effectively enforce hotel’s rule and regulations • Perform tasks and duties as assigned by the Director of Health, Safety & Security/ Assistant Security Manager and respond to directions given by any EXCO or Duty Manager • Commitment to the standards of the IMS system in Occupational Health & Safety, Food Safety and Environmental protection • Ensure effective implementation of the IMS policy and procedures • Ensure continuous training and awareness of the IMS system • Ensure OTPs are monitored and acted upon • Identify areas of improvement through CPAR or suggestions • Ensure operational compliance to legal regulations and other requirements • Identification of new activities that are in relation to EASI and HIRADC
Enforcing hotel security policies and procedures in accordance with Mandarin Oriental corporate guidelines and insure compliance to all local, state and federal regulations.
Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service deli...
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