SALES SECRETARY

Mandarin Oriental, Kuala Lumpur is looking for a Sales Secretary to join our Sales & Commerce team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall. 

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the Sales & Commerce Department in Kuala Lumpur, the Sales Secretary is responsible to executes all personal and business administrative requirement of the Director of Commercial Strategy and provides administrative assistance to the department as required. The Sales Secretary reports to the Director of Commercial Strategy.

As Sales Secretary, you will be responsible for the following duties:

• To handle administrative and secretarial function of the Director of Commercial Strategy.

• To learn and master all functions of Sales & Commerce systems

• Prepare files and documents for periodic meetings chaired or attended by the Director of Commercial Strategy and department

• Handle communication with clients on behalf of sales personnel or in their absence

• Ensure of overall secretarial/ administration task in the Sales & Commerce office are well understood and followed up

• Performs all duties and responsibilities in a timely and efficient manner in accordance with established Mandarin Oriental policies to achieve the overall objectives of the position

• Establishes and maintains effective employee relations

• Maintains the highest standards of professionalism, ethics and attitude toward all hotel guests, clients and associates

As Sales Secretary, we expect from you: 

• Minimum Secondary Education and formal secretarial training

• Minimum 4 years of working experience

• Computer literate

• Strong business communication and selling skills

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• EPF (Employees Provident Fund) contributions (higher than the norm)

• SOCSO (Social Security Organisation) & EIS (Employment Insurance System)

• Public holiday entitlement based on Malaysian calendar

• Exceptional rest area & colleagues engagement activities.

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