Sales Manager, Sales & Marketing

SHIFT PATTERN (40 hours, 5 days per week)

We’re looking for a Sales Manager to join our vibrant and dynamic Sales & Marketing Team here at Mandarin Oriental Mayfair, London

Mandarin Oriental Mayfair, London is the newest jewel to be opening in Mayfair. It’s another world; an oasis of calm in the heart of the city, with the most attentive service. A world that’s all about our guests.

The goal will be to assist the teams with all facets to do with in their department. Co-ordinating customer requirements with other departments in order to achieve maximum guest satisfaction all while keeping profitability high for the hotel.

As a Sales Manager at Mandarin Oriental Mayfair, you will be responsible for:

• Develop private dining rooms’ revenue for hotel restaurants with the local market.
• Focus on the local corporate market prospects.
• Prospecting - Research and contact new potential accounts through direct enquiries, sales leads and other sources.
• Undertake sales calls and presentations to maintain and grow relationships and maximize revenue from the local community.
• Build relationships with all relevant stakeholders to ensure total account management.
• Maintain all contact, account, activity and booking information in HMS and Delphi as per MOHG Delphi Best Practices.
• Maintain effective working relationships whilst promoting the company culture and values.
• Attends MOHG tradeshow and industry events as required.
• Conduct site inspections, host fam trips as required.

In return, you will receive an array of iconic benefits, such as:

• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 30% F&B & Spa discount
• Friends & Family hotel rate and Spa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• £750 recruitment referral bonus
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Free Life Insurance benefits whilst in service
• Company pension plan
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social, wellbeing, charity, and sporting events throughout the year

SUSTAINABILITY AT MANDARIN ORIENTAL

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated. 

ELIGIBILITY TO WORK IN THE UK.