The Hotel 

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

Duties and Responsibilities

• Together with Director of Sales and Assistant Director of Sales, to agree and implement rate strategy & actions for the assigned geographical territories
• To be responsible for the development of business from (but not exclusively) the following channels: Incentive Agents, Ground Handlers, Conference & Banqueting Agencies, Meeting Planners, Associations, Wholesalers/ITW, Consortia, Direct Corporate Bookers.
• To effectively manage the key accounts of the relevant markets through planned sales activity, maximizing account potential in terms of rate or room-nights in accordance with overall sales strategies.
• To focus on the growth and continued production of existing accounts both domestic and international and to develop new accounts that are suitable for the pricing strategy of the property.
• To sell and plan Groups and Events business in assigned territories and effectively converting enquiries into sales.
• To implement long-term marketing and communication strategies as directed by the Director of Sales. Design, develop and execute all promotional products, and special packages to secure leisure business.
• To coordinate partnership and sponsorship opportunities that will benefit the hotel and that support its brand initiatives.
• To constantly monitor the market and the competition and report on threats and opportunities.
• To send mailers and e-mail blasts to clients as need arises for promotion of hotel events and/or need periods.
• To manage and maintain the hotel’s on-line presence in all channels, including but not limited to travel sales channels- Preferred Partner, third party promotional sites, travel blogs etc.
• To provide accurate and timely reporting on segment, account production and propose actions/strategies.
• To monitor sales activities of market competitors and report at sales meetings.
• To increase conversion and impact customer/guest satisfaction by being able to provide solutions to their needs.
• To collaborate and communicate with Regional Sales Offices in assigned territories, to maximize sales opportunities.
• To develop and maintain an accurate database of all relevant producing accounts.
• To integrate the data for effective and thorough record-keeping, trend analysis and business intelligence.
• To ensure that all accounts & sales activities are recorded in Delphi.
• To expand customer reach and gain exposure and credibility within the marketplace.
• To develop the annual plans and participate in the budget / marketing plan process ensures buy-in and accountability of deliverables.
• To plan and execute overseas sales trips within assigned territories and market segments.
• To actively plan sales calls and trips to promote the hotel and seek business opportunities
• To participate in tradeshows and workshops as required.
• To host the site inspections and familiarization trips as needed.
• To attend the weekly departmental sales meeting.
• To increase the lead revenue opportunities to other MOHG properties through business development and solicitation.
• To carry out any other duties that may be reasonably requested by the Department Head.