Sales Manager - Groups & Events

Mandarin Oriental Muscat is looking for a Sales Manager - Groups & Events

to join our Sales and Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

We are seeking a dynamic and results-driven Group& Events Sales Manager to lead proactive sales efforts across Oman and UAE. The ideal candidate will be responsible for developing and managing key Local Corporate and International Accounts, handling Group and Event Sales, and managing all opportunities through platforms such as CVENT, Lanyon, and RFP management.

Key Responsibilities:

• Drive proactive sales for group bookings and events
• Develop and manage a portfolio of local and regional corporate accounts.
• Generate new business opportunities and maintain existing relationships through regular sales calls, meetings, and presentations.
• Manage group inquiries from quotation to contract execution, ensuring smooth transition to the operations team.
• Help to coordinate MICE business using tools such as CVENT, Lanyon, and RFP platforms.
• Establish strong relationships with international embassies, consulates, and government institutions for group and event-related opportunities.
• Collaborate with other departments to ensure client satisfaction and successful event execution.
• Track and report on sales performance metrics and forecasts.

Requirements:

• Proven experience in group sales and corporate account management within the UAE hospitality or events sector.
• Strong knowledge corporate & groups and events market.
• Hands-on experience with MICE business and RFP platforms such as CVENT and Lanyon.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and proactively generates leads and close deals.
• Fluency in English is required; additional languages are a plus.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?