Key Responsibilities

• Prospects and develops new business continuously through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.
• Drives and manages account transient, group and catering production through improved customer loyalty by excellent account management.
• Determines the accounts' needs, Hotel's objectives, and marketing activities of each assigned market/account.
• Negotiates transient and group rates for assigned accounts.
• Continuously communicates the benefits of the Hotel to clients.
• Understands and is familiar with the fundamentals of assigned accounts.
• Identifies new or existing markets/accounts that meet property sales strategy.
• Be accountable for all targets and goals set for area of responsibilities.
• Develops marketing intelligence, new products ideas, competition activities, new customer trends and performance.

Key Requirements

• Excellent service and interpersonal skills
• Excellent business negotiation and customer relationship management skills
• Excellent presentation and communication skills (Written and Spoken English)
• Proficient in Microsoft Office applications and HMS, Delphi
• Self-starter
• Good problem-solving skills
• At least 1 year experience in a similar capacity in an international chain luxury hotel
• Minimum qualification of diploma in any discipline