Mandarin Oriental Muscat is looking for a Sales Coordinator to join our Sales and Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About the Role

Mandarin Oriental, Muscat is seeking a highly organized and detail-oriented Sales Coordinator to support the day-to-day operations of the Sales Department. This position plays a key role in ensuring administrative efficiency, seamless coordination of sales activities, and professional communication with internal teams and external partners.

The Sales Coordinator provides comprehensive administrative and coordination support to the Director of Sales and the wider Sales team. The role contributes to the department’s success through accurate documentation, database management, preparation of sales materials, and effective organization of meetings, appointments, and client-related activities.

Key Responsibilities

• Provide administrative and coordination support to the Director of Sales and Sales team
• Coordinate and schedule sales meetings, appointments, and departmental activities
• Prepare and organize sales documentation, including proposals, contracts, presentations, and reports
• Maintain accurate sales databases, tracking systems, and client records
• Assist in compiling sales reports, performance summaries, and follow-up documentation
• Coordinate logistics for client visits, site inspections, and familiarization trips (FAMs)
• Create, format, and update sales materials such as rate sheets, packages, and fact sheets
• Prepare and communicate stop sales notices to relevant partners and stakeholders
• Ensure accuracy, consistency, and professional presentation of all sales correspondence
• Liaise with internal departments to support client and sales requirements
• Support departmental events, training sessions, and onboarding activities
• Monitor office supplies and sales collaterals
• Ensure compliance with company policies, procedures, and brand standards

Requirements

• Strong organizational and administrative skills
• Excellent attention to detail and accuracy
• Effective communication and interpersonal abilities
• Ability to manage multiple tasks and deadlines
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Previous experience in sales coordination, administration, or hospitality preferred
• Professional, service-oriented mindset

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?