Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Assist the Opening Team during pre-opening period in all upcoming tasks within Sales & Marketing but also beyond.
To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
Adhere to the established meeting and conference sales administration, client history and tracing system within the Sales & Marketing Department.
Provide customers with prompt service to fulfill their need within our operational capabilities.
Ensure Banquet Event Order details are finalized and distribute to all departments concerned.
Responsible for an organized filing system.
Generate reports when requested and within the specified time period.
Responsible for providing and typing seating plan, place cards and menus required for banquet functions.
Remain updated on catering menus, set-ups, services, capacities and product knowledge within hotel as well as the specific hotel’s competitive set.
Promptly share leads on corporate FIT and travel trade business with relevant members of the Corporate & Travel sales team.
Promptly pass leads on regional and/or international business to the respective RSOs.
Update accounts and contact profiles in the Fidelio / Delphi Sales & Catering system.
Attend and participate in sales and business development meetings as required.
Perform any other reasonable duties as required by the department head.
Ensure the daily operations are in line with the departmental Legendary Quality Experiences.
Set-up the payroll administration for trainees in conjunction to the Finance Department as well as the guidelines set by MOHG.
Orientates and trains new c...
Support the Director of Commerce on maintaining proper record of Mandarin Oriental, Kuala Lumpur’s corporate account database, prepare the Balance Scorecard and managing the sales team Weekly Call Planner, Sales Calls Activities and Sales Manager’...
Sign up for Job Alerts
Please indicate your department and hotel preferences and we will email you regular job alerts.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click “I Accept.” If you click on “I Do Not Accept” then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the “My Settings” link on the top right of your device.
