SALES COORDINATOR

Mandarin Oriental, Kuala Lumpur is looking for a Sales Coordinator to join our Sales & Commerce team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall. 

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the Sales & Commerce Department in Kuala Lumpur, the Sales Coordinator is responsible for effectively assisting in secretarial, administrative support, execute catering and events activities and working closely with banquet operations colleague to ensure confirmed events are coordinated accordingly and have the events run smoothly. The Sales Coordinator reports to the Director of Catering/Director of Commerce.

As Sales Coordinator, you will be responsible for the following duties:

• Maintains the highest standards of professionalism, ethics and attitude toward all hotel guests, clients and colleagues
• Maintains professional business confidentiality
• Maintains the highest standard in grooming
• To assist with proposals and contracts as assigned.
• To ensure that Salesforce is updated with accurate information such as covers and revenues.
• To assist in generating reports from Salesforce for the purpose of revenue tracking and forecast.
• General administrative work such as filing, updating record of proposals and contracts, requisition order.

As Sales Coordinator, we expect from you: 

• Independent and able to work with minimum supervision
• Team player, cooperative
• Friendly, outgoing, enthusiastic, passionate
• Results driven, focused, detailed
• Minimum completed Secondary School education.
• Degree or Diploma in Hospitality Management, Hotel and Restaurant Management or equivalent will be an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• EPF (Employees Provident Fund) contribution
• SOCSO (Social Security Organisation) & EIS (Employment Insurance System)
• Public holiday entitlement based on Malaysian calendar
• A competitive salary and benefits packages

We’re Fans. Are you?