Do you have the leadership flair to elevate our room service experience? Join our dynamic team at our 5-star luxury hotel in Amsterdam, where every detail matters. As our Room Service Supervisor, you will guide your team in delivering impeccable in-room dining experiences that leave a lasting impression.

About the role:
As our Room Service Supervisor, you will play a pivotal role in overseeing the daily operations of our Room Service department. You will ensure that every guest experiences the highest standard of in-room dining, reflecting the sophistication and quality that define our hotel. In this leadership role, you will guide and support a dedicated team of room service waiters, ensuring that service delivery is flawless at every room.

Your responsibilities include coordinating the delivery of a diverse range of culinary offerings—from early breakfasts and exquisite multi-course meals to late-night snacks—all served directly from our kitchen to guest rooms and suites. You will also enforce rigorous standards of cleanliness and organisation, adhering to strict HACCP guidelines. Working in close collaboration with the Room Service Management, you will continuously enhance our operational processes and elevate the overall guest experience.

To be a successful Room Service Supervisor candidate, you will have:

• Proven experience in a supervisory or leadership capacity in room service;
• A solid affinity with European food and wine;
• Excellent command of the English language (Dutch is preferred);
• Flexibility for a variety of shifts (morning, afternoon and evening);
• Residence in or around Amsterdam.

In return, you will receive an array of iconic benefits, such as:

• A salary in scale VI of the Dutch Horeca CAO;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career;
• Discounted stays at our beautiful properties across the Group;
• Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket raffles and a 50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers;

Discover your role within our luxury hotel:
The Conservatorium hotel is on track to transition to Mandarin Oriental by early 2026. Our teams consist  of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

Are we your next destination?
Apply through this website and let us know why you are interested! We look forward to seeing your application. For any questions, reach out to us via +31 (0)20-570 0043.

Please ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying. Due to high application volume, we will respond only to candidates meeting these criteria. By applying for this vacancy, you consent to the collection, processing, and storage of your personal data for the purpose of recruitment and selection. Your information will be used solely for assessing your suitability for the position and will be kept confidential. If you wish to withdraw your consent or request the deletion of your data at any time, please contact hr@conservatoriumhotel.com.