Room Attendant

Mandarin Oriental Qianmen, Beijing is looking for a room attendant to join our HSKP team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The labyrinth of lanes and alleys that distinguish Qianmen East Hutong Quarter, one of the city’s oldest areas, is the backdrop for our 42 spacious and luxurious landscaped courtyard rooms. All are decorated and steeped in a traditional Beijing way of life.
The hotel offers a variety of dining venues, including Italian and Cantonese cuisines, as well as an atmospheric bar. Guests can enjoy our signature Spa with holistic treatments and a fully-equipped fitness centre. State-of-the-art indoor and outdoor conference and banqueting facilities provide the perfect venue for a wide array of events.

About the job

Based MOQNM within the HSKP Department in Beijing, the Room Attendant is responsible for guest room service. The role reports to the HSKP Supervisor.

As a Room Attendant at Mandarin Oriental Qianmen, Beijing you will be responsible for:

1. Ensuring cleanliness and sanitisation of the bathroom and restroom in guest rooms.
2. Ensuring all amenities, collaterals and toiletries are replenished following standards.
3. Ensuring floors, walls and ceiling are clean and free of marks and dust and deep clean when required.  
4. Ensuring guest belongings and rooms amenities and products are tidied up and placed according to standards.
5. Ensuring pantries are kept tidy and compliant with health and safety measures.
As a Room Attendant, you will be working on a rotating shift basis, Monday to Sunday, 40 hours a week (including weekends and PH holidays), so flexibility is required where applicable.

Our commitment to you

1. Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
2. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
3. A competitive salary and benefits packages

We’re Fans. Are you?