Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
Mandarin Oriental, Doha
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.
Main Responsibilities
Enhance previous knowledge gained in school and internships and place it into practice
Carry out all required tasks of rank-and-file roles and up to supervisory level in a progressive manner as part of the development
Support the respective Outlet Manager in operational and administrative aspects of the outlet
Understand and follow Mandarin Oriental’s culture and standards in the daily duties
Shadow the respective Outlet Manager or Assistant Manager and understand their main duties
Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised
Learn to take ownership of all related tasks assigned by the management team
Assist the management team to plan and execute special promotional activities for the outlets
Have a good understanding of food and beverage offerings and be able to verbally explain those to guests
Learn and perform any tasks related to billing per hotel standards and cashiering policies
Analyse and study each department assigned to and acquire a good understanding of all corresponding sequences of service and outlets concepts
Be involved in all stewarding related administrative matters and learn about and contribute to the overall HACCP system
Requirements
Completed Degree or Higher National Diploma in Hospitality / Hotel Management from renowned global hospitality school
Minimum 1 year of full time work experience
Previous experience working in a Hotel or luxury customer focused environment would be beneficial
Previous experience working in the Middle East would be beneficial
Previous experience being part of a Team environment
Ability to understand guest needs and expectations and to deliver superior customer service
If you are interested in joining our team apply today!
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