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Restaurant Manager - Bencotto

  • 546676
  • Food & Beverage
  • Full time
  • Mandarin Oriental, Taipei
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As a Restaurant Manager - Bencotto, you will be responsible for the following duties: 

  • Train, evaluate and schedule of Bencotto Restaurant colleagues in accordance with the standards of the company policies and guidelines.
  • Maintain a team of well-trained and motivated colleagues in order to deliver a high level of service according to Group’s and international luxury hotel standards.
  • Plan menus, prices and promotional events for Bencotto Restaurant in order to maximize revenue generating opportunities.
  • Identify areas for improvement in service and food & beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans.
  • Meet and greet all VIPs and influential clients and ensure there is follow-up on all discussed details.
  • To ensure that the Fire Life Health Safety and Security company standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
  • To ensure customer satisfaction from arrival to departure in accordance to standards and procedures manual and the Legendary Quality Experience (LQE) as well as our MO PILLARS.
  • To attend and participate in all required meetings on a regular basis.
  • To conduct regularly departmental meetings and to provide a regular forum for improving departmental communication.

As a Restaurant Manager - Bencotto, we expect from you: 

  • Minimum high school graduate. 
  • Diploma or bachelor's degree in Hospitality Management or Business Administration is preferred. 
  • Minimum 5 years of experience in a 5 Star Luxury Hotel Italian fine dining restaurant.

Our commitment to you 

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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