Mandarin Oriental Downtown, Dubai is looking for a Public Relations Coordinator to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the People & Culture department in Dubai, the Public Relations Coordinator is responsible to provide day to day administration support to the PRO & P&C team. Public Relations Coordinator reports to the Public Relations Manager.

As a Public Relations Coordinator, you will be responsible for the following duties:

• Maintain and update the PRO database by scanning and organizing important documents such as passports, visas, labour contracts, and education certificates.
• Support colleagues by organizing access to passports or labour cards and assisting with daily PRO-related queries in the PRO’s absence.
• Track entry dates of new hires and ensure all required documents are submitted for visa processing.
• Coordinate closely with PRO and P&C for processing employment/visit visas for new starters and visa cancellations/transfers for leavers.
• Visit external agencies (e.g. embassies, banks, traffic departments) as required for document submissions or follow-ups.
• Ensure compliance with labour laws and provide regular updates and reports to P&C on visa processing status.

As a Public Relations Coordinator, we expect from you: 

• Minimum 5 years of relevant experience, with prior hotel experience and current UAE residency required.
• Fluent in Arabic and English, with excellent written and verbal communication skills.
• Must hold a valid UAE driving license and demonstrate confidence in interacting across all organizational levels.
• Possesses strong administrative and organizational skills, capable of multitasking in a high-paced environment.
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Publisher.
• Discreet, tactful, and composed, with sound judgment, empathy, and professionalism in confidential situations.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

We’re Fans. Are you?