Personal Trainer
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Mandarin Oriental Downtown, Dubai
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.
With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.
Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
A Personal Trainer is under the guidance of the Fitness & Wellness Supervisor/Manager and within the limits of Mandarin Oriental Policies, ensures that all operational procedures, codes of conduct and standards of appearance set down by the Fitness & Wellness management team are adhered to by all staff. A Personal Trainer is to provide personal assistance to any individual booking private training sessions, to support with all duties pertaining to the reception and the overall cleanliness, hygiene and order of the Fitness Centre.
Responsibilities
- Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
- Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
- Keep work areas clean and neat at all times.
- Must follow all Standards and Procedures as taught by legendary trainers, Departmental trainers and Fitness & Wellness Manager.
- Conduct Fitness Assessments, Classes and Personal Training.
- To supervise and instruct the safe use of the equipment in the Fitness area.
- To ensure that a high standard of service is maintained throughout the Fitness Centre.
- Assist in the operations of all Fitness Centre, as required:
-Reception
-Fitness Centre (main gym)
-Fitness Centre (movement studio)
-Personal training session delivery
-MO in-house class delivery
-Unique events and Hotel marketing initiatives
-Cleaning, maintenance and Health & Safety reporting
- Report dysfunctional equipment to Fitness & Wellness Supervisor/Manager
- To maintain inventory of supplies for the operations of the Fitness Centre (Headsets, fruit/water, towels etc.)
- To attend daily line-ups, weekly and monthly departmental meetings.
- To maintain a high standard of appearance and personal hygiene as laid down by the Mandarin Oriental MODTD Grooming Guidelines
- Must attend all training courses as deemed necessary, and must adhere to training as set down by the Fitness & Wellness Manager
- Must have the ability to courteously interact and answer all Spa, Wellness and Hotel related questions with guests.
- Assist in all areas of the department, as and when necessary.
- To be adaptable and accountable for all actions.
- Will perform as a professional, with a friendly work ethic and conduct all duties and responsibilities as required by the position, or assigned by the Fitness & Wellness Supervisor/Manager.
- To assist in the smooth flow of the guest’s journey throughout the day.
- To receive training to ensure that all-relevant Health and Hygiene standards are implemented and monitored within the Fitness Centre.
- To attend to guests in both the waiting areas and Fitness Centre; ensuring that they are comfortable as well as offering refreshments.
- Will greet each guest with a smile and acknowledge guests, even in passing.
PERSONAL TRAINING
- To conduct Personal Training sessions based upon systematic, scientific counselling and conditioning principles to ensure safety and training efficiency in exercise prescription
- Ensure that training goals are realistic and attainable for guests to achieve their objectives
- To be fully aware of any contraindications that the guest may have before commencement of any exercise program
- Personal Trainer to maintain Category ‘A’ REPs UAE fitness registration, each year, by attaining a minimum of 10 CPD points in learning/workshop attendance
GROUP AND PRIVATE FITNESS/WELLNESS INSTRUCTION
- To produce a monthly attendance reports of all complimentary and private programs
- To ensure all guests sign participation waiver before commencing any complimentary or private wellness programs
- To conduct in villa/suite private wellness program in up-most professional manner and to adhere and follow private wellness menu and in-house training guidelines
- To conduct complimentary wellness programs in up-most professional manner and to adhere and follow complimentary wellness menu and in-house guidelines
- To conduct children’s physical activities where necessary
RULES & REGULATIONS / SAFETY
- To follow Mandarin Oriental Downtown, Dubai SOPs concerning fitness centre opening and closing
- To follow Mandarin Oriental Downtown, Dubai SOPs in regard to fitness centre etiquette and handling of all health and fitness equipment
- To provide sound, scientifically correct feedback to guests should they be performing unsafe exercises – guest must be approached and assisted with correct exercise execution
ADMINISTRATION OF COMPLIMENTARY/PRIVATE WELLNESS PROGRAMMES AND GUEST ACTIVITIES