People & Culture Trainee

Mandarin Oriental, Doha is looking for a People & Culture Trainee to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

About the job

Based at Mandarin Oriental, Doha within the People & Culture Department in Doha, the People & Culture Coordinator will provide administrative support to all functions the People & Culture Division of Mandarin Oriental, Doha to ensure the Culture and Vision of MOHG are maintained. The People & Culture Coordinator reports to the Director of People & Culture.

As People & Culture Trainee, you will be responsible for the following duties:

• To be readily available with empathetic, open communication ensuring reliability and confidentiality.
• To complete day to day administration as requested by each People & Culture department in response to requests and action plans.
• To maintain good rapport and working relationship with all colleagues.
• To provide a courteous and professional service at all times.
• To project at all times a positive and motivated attitude and a calm demeanour.
• To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha’s Colleagues Rules & Regulations.
• To ensure that all in-house rules and regulations are communicated to colleagues and implemented.
• To ensure that all People & Culture administration procedures are carried out in accordance with hotel legal requirements.
• To assist and support the Director of People & Culture/People & Culture Manager/ Director of Learning & Development in the smooth and efficient running of the People & Culture Division, ensuring that all policies and procedures outlined in the People & Culture Operations Manual are strictly adhered to.

As People & Culture Trainee, we expect from you: 

• Minimum of six months experience in a similar or related administrative role
• Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources
• Minimum six months experience working in a 5-star hotel environment preferred

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

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