To provide a seamless, efficient and friendly service at all times.
To ensure a clean, comfortable, well maintained and welcoming environment.
To use any opportunity to delight and satisfy guests’ needs.
To make sure all guest information is forwarded to the Guest History Coordinator to record in guest history profile.
To facilitate a motivating atmosphere by communicating effectively.
To give feedback in a positive and encouraging manner.
To communicate accurate information actively and in a timely manner to colleagues.
To be an active team player with a “hands on” approach..
To provide on-the-job training to new members of the team
To ensure all equipment and cleaning supplies are used correctly and in accordance with the local safety and security standards to guarantee employee safety.
Job Requirement:
Minimum of 2 years international hotel working experience.
High Flexibility and ability to work under pressure.
Good Communication skills.
Responsible and positive attitude, be able to work under pressure and with team work spirit.
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