An ideal candidate must have a relevant experience in a luxury hotel environment
Responsibilities
It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
It is part of your role and your responsibility to fully support all learning and development activities.
You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
Mandarin Oriental Jumeira, Dubai has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
To carry out any additional duties requested by management, related to hotel operational activities.
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
Successfully perform opening and closing procedures established in the department
Service of all Minibars within the Hotel room sna dSuites
Stock taking of Minibar Items
Correct accounting of Minibar items and sonsumptions to be posted in guest folio.
Regular checks of expiry dates
Regular checks of product quality and look of the item used, i.e.damanged labels
Display excellent communication skills and selling techniquesFollow all MOQA, LQE, LQA, Forbes & FLHSS&E standards at all times
Other duties assigned by the Executive Housekeeper and Assistant Executive Housekeeper
The Waiter/Waitress is responsible for ensuring that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi.
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