Mandarin Oriental Jumeira, Dubai is looking for a Marketing Manager to join our Marketing and Communications.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

About the job

As a Marketing Manager, you will be responsible for the development and successful implementation of high-impact marketing campaigns, in line with the overall strategy, that drive measurable, incremental revenues for Rooms, F&B, and Spa.

A self-starter who brings a creative approach and a commercial mind-set along with a proven experience of building strategic marketing plans.

As a Marketing Manager, you will be responsible for the following duties:

• Develop and implement an annual integrated marketing plan, in line with the hotel’s commercial strategy and within budget guidelines

• Manage the roll out of marketing initiatives and oversee the execution of all promotional activities across all channels, ensuring brand adherence and effectiveness

• Work closely with the Public Relations Manager to ensure all channels are fully maximized

• To regularly track, analyse and report, weekly, monthly and quarterly, on campaigns and channels’ performances vs. agreed KPIs and budget

• To design, build and maintain social media presence and campaigns

• To collaborate and manage relationships with agencies and third parties

• To manage various e-tools e.g. CRM, CMS, ORM, Social Media Management Platforms etc.

• Plan, organise and oversee photoshoots for the hotel (including major collateral photography, F&B shoots).

• Ensure Sales and F&B teams receive adequate marketing support

• Measure the success of all marketing activities and use data to identify future opportunities

• Produce regular campaign performance reports to senior management

• Proactively interact with multiple internal departments to ensure successful delivery of a variety of brand projects that support the hotel’s business objectives

• Continually seek out and implement new ideas for increasing the level of engagement and conversion rates

As a Marketing Manager, we expect from you to have: 

• At least 5 years of experience in a Marketing environment, preferably within the Travel & Hospitality industry, Fashion or Luxury Goods

• Fluent in English. Arabic preferred

• Ability to work in a team and under pressure

• Great time management and problem-solving skills

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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