Be part of the exclusive team hosting Mayfair’s newest and most exciting dining destination. As Maitre ‘D at Mandarin Oriental Mayfair, London you will play an integral part in facilitating an experience like London has never known. The contribution of your leadership will guide the team through the successful operations of Akira Back, the most prolific, astounding outlet on property.

With over 20 restaurants worldwide, Michelin Starred Chef Akira Back has gathered success and notoriety for being at the forefront of culinary innovation and artistry.

Sharpen your skills and learn invaluable new ones as you transcend hospitality in seamless fashion and lively interactions.

As Maitre ‘D you will need to:

• • To meet and greet guests in a professional and efficient manner.          
  • To recognise and acknowledge guests and encourage return visit.
  • To be visible and recognisable for all guests.
  • To liaise with guests and ensure their preferences are accommodated.
  • To ensure that Mandarin Oriental Mayfair Grooming Standards are being met and maintained, demonstrating a professional image for our guests.
  • To monitor the Total Training Concept and employee development in order to promote a climate of enthusiasm and encouragement.
  • To assist the Director and Management Teams in implementing Legendary Quality Standards throughout the Restaurant / Bars/ Fine Dining outlets.
  • To be the Hotel’s “Seven Rooms Champion”, liaising with Seven Rooms team in case of any issues.
  • To ensure Hostess/Host and F&B guest relation agents have the full ability to use Seven Rooms.
  • Excellent knowledge of the various bookings’ platforms used in London.
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What’s in it for you? Exciting benefits you can expect as a Maitre ‘D:

·Complimentary nights across 35+ Mandarin Oriental Hotels globally

·Great F&B discounts in our London sister property; Mandarin Oriental Hyde Park, London

·Spa Discounts with The Spa at Mandarin Oriental

·Paid Volunteer Days

·Career growth opportunities: transfer to our sister properties worldwide, with 20+ openings in the next 5 years

·Working for a sustainable company, who is single use plastic free and source local sustainable ingredients

·8 Leadership Training Programs, for colleagues at all levels

·Season Ticket Loan and Cycle to Work scheme

·Free meals and laundry onsite