Lifeguard

Mandarin Oriental Sanya is looking for a Lifeguard to join our Recreation

Are you a master of craft? 

Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?

Do you embrace a growth mindset?

We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

MANDARIN ORIENTAL, SANYA

A hidden gem where nature is celebrated, and privacy is assured.

Sanya Mandarin Oriental, Coral Bay is the first hotel of Mandarin Oriental Hotel Group in Chinese mainland. Overlooking the South China Sea and boasting a 1.2‑kilometre stretch of pristine coral beach, it is an exclusive beachfront resort that occupies an entire bay.

Encompassing 12 hectares of hillside seafront land, the hotel seamlessly blends Southeast Asian resort aesthetics with Oriental Zen elements, creating a secluded and tranquil luxury ambience away from the bustle.

While embodying contemporary luxury and Hainan’s distinctive character, the hotel reflects the Group’s Oriental heritage, offering guests a peaceful retreat to unwind and escape the chaos.

About the job

Based at the Mandarin Oriental Sanya / within the Wellness Department in Sanya, the Lifeguard is responsible for Pool Safety Operation Lifeguard reports to the Pool supervisor.

As Lifeguard you will be responsible for the following duties:

 The Lifeguard is responsible for, but not limited to, the overall spa and wellness staff tidiness and appearance.

• To create a safe environment for guests.
• Act as a Professional Rescuer in the event of an emergency.
• Monitor and maintain the chemical levels in the pool and landscape pools.
• To clean the pool and landscape pool outside of operating hours.
• Always keep work area clean and neat
• Must follow all Standards and Procedures as taught by legendary trainers, pool supervisor or Recreation Assistant Manager
• To ensure that a high standard of service is maintained throughout the Wellness department
• Assist in the operations of all wellness departments as required:
• Wellness reception desk.
• Relaxation Area
• Heat Experience Area
• Locker Room Areas
• Fitness Center/Pool
• Report on dysfunctional equipment to Spa Director
• To maintain inventory of supplies for the operations of the spa
• To attend daily line-ups, weekly and monthly spa meetings
• Will be expected to assist various demonstrations and events
• To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director
• Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa Director
• Must have the ability to courteously interact and answer all spa and hotel related questions with guests
• Assist in all areas of the wellness as and when necessary
• To be adaptable and accountable for all actions
• Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Director
• Will be responsible for the maintaining the cleanliness of the entire Wellness in particular the changing rooms, toilets, showers, relaxation areas, fitness center and Treatment suites. These should be kept in a neat, tidy and sanitary manner in accordance with the Standards and Procedure and Health and Safety Standards
• Will have attention to detail and be able to arrange spa items in a decorative manner
• To assist in the smooth flow of the guests journey throughout the day
• Will be expected to aid therapists in setting up for treatments and clearing away after
• Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen
• To receive training to ensure that all-relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within the wellness.
• Courtesy to guests and other members of staff always
• Will greet each guest with a smile and acknowledge guest even in passing
• Will proactively aid all spa guests when necessary
• Will pass along pertinent information at the end of shift

Lifeguard we expect from you: 

• Must have a yearly CPR for the Professional Rescuer Certification including Defibrillation Training
• · Must have current Lifeguard Certification
• Demonstrates competence in the skills and technical knowledge to the level appropriate for the job role.
• Demonstrate a strong passion for guest service with a warm and professional attitude.
• Maintain high standards of cleanliness, hygiene, and facility presentation.
• Ensure a safe environment and respond calmly and effectively in emergencies.
• Exhibit a well-groomed appearance and professional demeanor at all times.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Local benefits

• A competitive salary and benefits packages
• Annual Leave and Public Holidays
• Social Insurances and Housing Fund
• Free accommodation and meals

We’re Fans. Are you?