Laundry Assistant

Mandarin Oriental Mayfair is looking for a Laundry Assistant to join our vibrant and dynamic Housekeeping Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Mayfair is situated on Hanover Square, Mayfair’s oldest square recently re-born, the hotel will provide a calming, discreet sanctuary for hotel guests, while delivering a contemporary and vibrant atmosphere in the public spaces.

About the job

Based at the Mandarin Oriental Mayfair within the Housekeeping Department in London, the Laundry Assistant is responsible for delivering smooth running of Housekeeping and Laundry operations. Will have natural ability to interact with both guests and colleagues and has great attention to detail. The Laundry Assistant reports to the Executive Housekeeper.

As Laundry Assistant, you will responsible for the following duties:

• Ensuring a general knowledge of all public area facilities and services in order to provide guests and residents with accurate information if required.
• Being responsible for guest requests relating to measuring, repair and alterations.
• Collecting and delivering guest garments in a timely manner.
• Processing guest garments following the laundry list. This can include washing, drying, ironing, steaming, altering, folding.

As Laundry Assistant, we expect from you:

To be working on a rotating shift basis, Monday to Sunday, 40 hours a week. Shift patterns will vary from morning, afternoon, and evening shifts (including weekends and bank holidays), so flexibility is required where applicable.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Great F&B discounts in Mandarin Oriental Mayfair, London & our London sister property; Mandarin Oriental Hyde Park, London
• Discounts at 700+ Retailers & Supermarkets

We’re Fans. Are you?

ELIGIBILITY TO WORK IN THE UK. 

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.