Mandarin Oriental Jumeira, Dubai is looking for an Intern to join our Spa team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

As Intern, Spa, you will be responsible for the following duties:

• Support daily spa operations across reception, retail areas, consultation pods, and tea lounges under supervision.

• Welcome guests warmly, assist with basic guest enquiries, and help ensure a smooth guest journey.

• Assist with appointment scheduling, guest check-ins, and maintaining accurate guest information in SpaSoft.

• Help maintain cleanliness, organization, and presentation of spa reception and public areas in line with Safe, Sound & Sustainable standards.

• Support therapists with treatment room setup and clearing after treatments as required.

• Observe and comply with all hotel policies, standards, confidentiality requirements, and code of conduct.

• Participate actively in training, learning, and development activities related to spa operations and guest service.

• Act as a positive spa and hotel ambassador while working collaboratively with spa and hotel colleagues.

As Intern, Spa, we expect from you:

• Be a third-year or fourth-year student, which will be considered an advantage.

• Previous internship experience in a luxury hotel environment will be considered an advantage.

• Ability to understand the flow of service and handle multiple tasks effectively.

• Strong computer skills, including MS Word/MS Excel/MS Outlook is preferred.

• Strong interpersonal skills and ability to develop rapport with guests/members to deliver superior customer service.

• Able to communicate clearly with peers and management team.

• Pleasant and polite, must be able to effectively communicate with guests/members on the telephone.

• Fluent in both verbal and written communication skills, in English.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• A competitive salary and benefits packages

We’re Fans. Are you?