In Room Dining & Banqueting Manager

Mandarin Oriental, Munich is looking for an In Room Dining & Banqueting Manager to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

About the job

Based at the Mandarin Oriental, Munich the In Room Dining & Banqueting Manager is responsible for the In Room Dining & Banqueting. The In Room Dining & Banqueting Manager reports to the Director of Food & Beverage.

As In Room Dining & Banqueting Manager, you will responsible for the following duties:

• Responsible for the smooth operation of In Room Dining and events

• Maintains a complete working knowledge of the menu, wine list and any special promotions

• Vacation and duty roster planning for the department

• Contact person for guest requests or complaints

• Control of the mise en place for the daily business

• Ensuring compliance with all Mandarin Oriental and HACCP standards

As In Room Dining & Banqueting Manager, we expect from you:

• Experience in a similar work environment and in a manager position

• Strong leadership and interpersonal skills

• Structured and organized way of working

• Ability to work in a team and on your own initiative

• Very good communication skills in German and English

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

• A variety of social colleague and community activities

• Guaranteed additional vacation day on your birthday and one additional vacation day for every 5 years of service

• EUR 2000 net for new colleague recommendations

We’re Fans. Are you?