Mandarin Oriental Downtown, Dubai is looking for an Income Auditor to join our Finance team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Accounting Department in Dubai, the Income Auditor is responsible to ensure that all daily revenues received by the hotel from rooms, food & beverage and other revenues are correctly and completely recognised and recorded in the General Ledger on a daily basis. Income Auditor is also responsible to ensure compliance of operational procedures and maintain subsidiary records of various General Ledger accounts to provide detailed analysis for audit and tax purposes. Income Auditor reports to Chief Accountant.

As an Income Auditor, you will be responsible for the following duties:

• Oversee daily income accounting, ensure accurate revenue posting to the system, and prepare timely Daily Revenue Reports and month-end reconciliations.
• Ensure all rebates, discounts, voids, paid-outs, and complimentary items are properly authorized, documented, and comply with hotel policies.
• Monitor and review all revenue, night audit, banquet events, and discrepancy reports; validate approvals and investigate any inconsistencies.
• Reconcile credit card transactions with trial balances, handle disputes and chargebacks, and assist with surprise cash counts and cashier reports.
• Reconcile guest ledger, TA commissions, and general ledger balances, ensuring accurate financial records and explanations for any variances.
• Assist with various tasks as assigned by management, ensure safe and organized working practices, and maintain flexibility in schedule to fulfill duties.

As an Income Auditor, we expect from you: 

• Diploma or Degree in Hotel Management, Accounting, or a related field.
• 2–3 years of experience as an Income Auditor in a hotel setting, with preference for pre-opening experience.
• Proficiency in PMS, POS, and accounting systems such as Springer Miller System, InfoGenesis, and SUN system.
• Strong knowledge of accounting principles, auditing, financial reporting, and advanced Excel skills.
• Ability to lead in a pre-opening environment, including team training and supervision, with strong planning and deadline management.
• Excellent communication skills and high attention to detail in financial analysis and reporting.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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