Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
 

The Role
The Hygiene Manager will play a critical role in ensuring the highest standards of cleanliness, sanitation, and food safety across all areas of Mandarin Oriental Makati. As part of the pre-opening team, this position will establish and implement hygiene protocols, train staff, and oversee compliance with local and international health regulations to support the hotel’s commitment to excellence and guest well-being.

Key Responsibilities

Policy Development & Implementation
• Establish hygiene and sanitation policies for all hotel departments, with a focus on Food & Beverage and Culinary operations.
• Ensure compliance with local health regulations, HACCP standards, and Mandarin Oriental Hotel Group guidelines.

Monitoring & Auditing
• Conduct regular inspections of kitchens, restaurants, bars, storage areas, and guest facilities.
• Maintain detailed records of hygiene audits, corrective actions, and follow-ups.

Training & Awareness
• Develop and deliver training programs for staff on hygiene practices, food safety, and personal sanitation.
• Promote a culture of hygiene awareness across all departments.

Pre-Opening Preparation
• Collaborate with the Culinary and Engineering teams to ensure facilities, equipment, and processes meet hygiene standards before opening.
• Assist in vendor selection and evaluation to ensure suppliers adhere to food safety requirements.

Crisis & Risk Management
• Lead response protocols for food safety incidents, contamination risks, or outbreaks.
• Provide expert guidance during audits and inspections by external authorities.


Qualifications & Experience
• Bachelor’s degree in Food Science, Microbiology, Hotel Management, or related field.
• Minimum 5 years of experience in hygiene management within luxury hotels or international F&B operations.
• Strong knowledge of HACCP, ISO standards, and local health regulations.
• Excellent communication and training skills.
• Detail-oriented, proactive, and able to work effectively in a pre-opening environment.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?