About the Role

Mandarin Oriental, Barcelona is looking for an enthusiastic and motivated HR Trainee to join our Human Resources team. This internship provides a unique opportunity to gain hands-on experience and a comprehensive understanding of the daily operations of a luxury hotel's HR department.

As an HR Trainee, you will support various aspects of the department including internal communication, recruitment, training, employee relations, and HR administration.

Main Responsibilities

• Update hotel bulletin boards with the latest internal news and announcements.

• Monitor daily employee use of the staff canteen and report monthly data to the Finance Department.

• Prepare welcome folders and assist in welcoming new employees and trainees.

• Support the documentation process for onboarding new hires and interns.

• Assist in the setup of training rooms and materials.

• Handle incoming calls and emails according to hotel standards.

• Address students’ and employees’ inquiries with a proactive and solution-oriented mindset.

• Track and support Health & Safety documentation and risk management summaries.

• Manage birthday greetings for different departments.

• Update monthly internal communication materials reflecting the company’s pillars and guiding principles.

• Assist in monitoring and maintaining locker assignments.

• Prepare completion documents and certificates for trainees at the end of their internship.

• Support the Training & Development Manager with data entry and training material preparation.

• Assist the P&C Coordinator with recruitment and selection tasks.

• Collaborate with the Director of Human Resources on departmental projects.

What We Are Looking For

• A current student or recent graduate in Human Resources, Psychology, Business Administration, or a related field (university agreement required).

• Strong interpersonal and communication skills.

• High attention to detail and a proactive attitude.

• Ability to manage multiple tasks and maintain confidentiality.

• Team player who thrives in a dynamic and multicultural environment.

• Fluent in English and Spanish (Catalan is a plus).

• Proficiency in Microsoft Office Suite.

What We Offer

• A dynamic and supportive environment in a 5-star luxury hotel.

• Practical training and exposure to all areas of HR.

• Daily meals at the hotel canteen.

• Clean and ironed uniform provided by the hotel laundry team.

• Complimentary tea and coffee in our staff Coffee Corner.

• Participation in internal events and staff activities.

• Learning and development opportunities through our internal platform.

• End-of-internship certification and feedback.

Mandarin Oriental is an equal opportunities employer. We value diversity and are committed to creating an inclusive and respectful working environment.